During the pandemic, the Government of Telangana entrusted us with executing the state's largest humanitarian relief operation. Working with hundreds of partners — from Amazon and UNICEF to neighbourhood volunteers — we distributed millions of meals, ran community kitchens and oxygen centres, set up isolation facilities, transported stranded migrant workers home, and built a 24x7 patient support system that served people in 19 states.
The Government later replicated our patient-request model in its own COVID Command and Control Centre.